WHAT IS EMPLOYEE EXPERIENCE?
Employee experience is a combination of a company's cultural, physical, and technological environments.
Since a company's success hinges on the ability for employees to tap into their full talent & bring their unique perspectives it is essential to include a robust employee experience strategy as part of organizational priorities.
ARE YOU MAKING IT EASY FOR YOUR EMPLOYEES TO DO THEIR JOB?
An employee's ability to demonstrate the behaviors necessary to support your company's goals hinges entirely on whether or not they have the appropriate motivation, prompts and ability. When these are not present it results in additional effort on behalf of the employee which impacts productivity, quality, and engagement.
THE BUSINESS CASE FOR FOCUSING ON EMPLOYEE EXPERIENCE
Employees want their employer to provide a workplace experience that matches what they’ve come to expect as customers and in other areas of their life: meaningful, personalized, user-friendly and digital. And just as customers can be swayed by their experience with a company, so can employees.
The war for talent is more contentious than ever which means
employers must raise their game if they want to satisfy their employees before they jump ship. Employees today have higher expectations and demand more from their employers.
Increased happiness leads to increased performance. Simply put, happy employees are more productive at work. They are more innovative and collaborative. Studies show that companies see an increase in annual revenues and a reduction in operating costs when they focus on employee experience efforts.
Pioneer | Teacher | Designer
I have 20 years of experience as a consultant to executive leaders seeking to create a more collaborative and inclusive environment for their employees. My expertise in human centered design, behavioral design, operations management, leadership development, agile, and inclusion, equity & diversity makes me uniquely positioned to partner with you in developing a comprehensive employee experience strategy that is aligned to your overall goals.
My goal is to help employers and leaders enable their employees to bring their authentic selves to work. I’ve taken on a variety of small and large-scale projects, always exceeding my clients’ expectations. Below is a small sampling of some of the projects I've worked on.
I guided a product team through employee centered design which led to the identification of employee friction points that would also result in customer friction allowing the product team to make corrections before product launch.
REMOTE WORK & VIRTUAL TEAMS
I partnered with leaders and employees to create a plan to maintain relationships, productivity, and a healthy work/life balance when suddenly thrust into a completely virtual environment.
DIVERSITY, EQUITY, & INCLUSION
I provided actionable qualitative & quantitative insights to leaders focused on elevating diverse talent that was driven by the voice of employees that belong to marginalized diversity dimension groups.
Virtual & In Person
Topics can be customized based on your needs. Examples include how employee experience relates customer experience, the ROI of investing in employee experience, leading virtual & mixed location teams, and diversity, equity, & inclusion.
IDEATION & DESIGN SESSIONS
Virtual & In Person
Jumpstart your employee experience strategy or enhance your existing strategy through an instructor-led ideation & design session focused on identifying high value opportunities to improve and optimize your employee experience.
A more robust approach to partnering with you to exploring the current state of your employee experience and bringing clarity to your vision, strategy, and accompanying tactics.
TRAINING & DEVELOPMENT SESSIONS
Virtual & In Person
Develop your leadership team around employee experience competencies.
Vanessa Weathers is by far an "out of the box thinker". She provides critical thinking and consultative services to businesses, flawlessly. As a recognized Customer Experience Professional and Design Expert, Vanessa provides the complete package to any organization. She is a compassionate leader with proven results in the areas of positive change and impactful bottomline results. Vanessa is a "must have" for any organization that is serious about positive results and servant leadership.
Six Sigma Consultant
I’ve worked directly with Vanessa for several years. She has consistently demonstrated herself to be the definition of a leader, executive, supporter, and friend. Watching Vanessa proactively and successfully manage competing priorities simultaneously has often left me in awe. Vanessa has the ability to tackle challenging situations while remaining positive, focused, and diligent. Her work drives results, and her example inspires her team to always strive to do their best work.
Content Strategist & Business Writer
I've had the very fortunate opportunity to know Vanessa over the past 6+ years and have witnessed her greatness and success in driving change and improvements in key business processes. Vanessa has a core passion for not only championing transformation around the Member experience but acts as a key Advocate for driving DIVERSITY within our workforce to help improve the employee experience. Vanessa’s skills, leadership qualities, decision making, forethought and passion for change make her an invaluable addition to any team who’s focus is to excel with our changing times.
Senior Program Manager